ECOMMERCE SPECIALIST
AUSTRALIAN DESIGNER | WATERLOO
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Having honed its approach in over two decades in business, this Australian-born brand is a key name in the local fashion industry, and cementing a name for itself abroad as a favourite of fashion editors, influencers and cool girls everywhere. A female-owned and -operated business, this is a go-to for those looking for seasonal updates, occasion pieces, and quality additions to a stylish and well-curated wardrobe. With its cool and confident approach, this beloved label helps set the tone when it comes to what we want to wear now—and knows its collections are only as strong as the women wearing them. Not only that, but you’ll work alongside like-minded individuals who take pride in their work, have a keen eye for style and an innate passion for the local and international fashion industry. With generous employee benefits, backed up by paid bonuses and commitment to employee development, this is a company that is as invested in your career as you are.
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HONE YOUR STYLE: Craft a closet filled with new-season pieces and go-to classics, thanks to generous staff wardrobes, product allowances, PLUS an ongoing staff discount and vouchers for your fave styles.
BONUSES, BABY: Be eligible for monthly bonuses for hitting store targets.
CAREER LOVE: See investment in your career, with regular training and opportunities for development, and a commitment to promoting internally over hiring externally.
GOING PLACES: Partake in local and interstate travel for seasonal product training.
FEEL GOOD: Take pride in working for a brand that is not only woman-owned and operated, but also locally produced in Sydney.
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Minimum 3 years' ecommerce experience, with fashion retail experience essential.
Strong Shopify experience across Australian and US markets.
Hands-on experience across website merchandising, product management and promotional execution.
Experience with Klaviyo, email marketing and CRM.
Strong understanding of ecommerce trading, conversion optimisation and customer experience.
Highly organised, detail-oriented and confident working autonomously.
MANAGING CONSULTANT
Emily Fa'oa, Recruitment Director
Contact:
emily@reliergroup.com
THE ROLE
As the Freelance Ecommerce Specialist, you will play a hands-on role in the day-to-day management, trading and optimisation of the Australian and US ecommerce businesses.
You will work across Shopify, website merchandising, CRM and conversion optimisation, ensuring both online stores are trading effectively, delivering a seamless customer experience and maximising performance across key markets.
Key Responsibilities
Manage day-to-day Shopify operations across the Australian and US websites, ensuring both stores are accurate, up to date and trading effectively.
Oversee website merchandising, product uploads, collection management and promotional execution.
Support ecommerce trading and performance optimisation, identifying opportunities to improve conversion, customer experience and sales.
Execute email campaigns and CRM activity through Klaviyo, supporting customer engagement and retention.
Monitor website performance and troubleshoot technical issues, coordinating with external developers where required.
Maintain website content, product information and promotional updates across both markets.
Identify opportunities to improve site functionality, merchandising and the overall online shopping experience.