GENERAL MANAGER
LUXURY DESIGN HOUSE | REDFERN
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This brand is the epitome of Australian Luxury. With a global presence in high-end, contemporary womenswear design, this label is a major player on every it-girls list. The brand is instantly recognisable and holds an unbeatable reputation. Internally, the company is going from strength to strength and is continuing to see growth in all the right directions, it truely is a key time to join them. A career here means joining the forefront of Australian fashion that’s celebrated across global runways, leading boutiques and adding one of Australia’s most directional and coveted womenswear labels to your repertoire.
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FOUNDER LED: Work for a founder-led brand where you will be incredibly close to the vision, creativity and purpose of the brand and entire operation. MENTORSHIP EXPOSURE: From collaboration with the CEO and founder to atelier staff, working in this intimate team will give you exposure to mentorship and close working relationships with all departments INTERNATIONAL STANDING: A brand that is adored for it's luxury standards and renowned tailoring, you'll add a globally recognised brand to your resume (whilst also finessing your ability to operate at a true luxury standard, no matter what department you're joining).
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Senior leadership experience within fashion, apparel, or luxury retail
Proven experience managing multi-channel businesses
Strong understanding of wholesale and DTC models
Experience working with global supply chains
Strong commercial and financial acumen
Excellent operational and organisational capability
Clear communicator with strong leadership presence
Able to manage complexity and competing priorities
Comfortable working in fast-paced, creative environments
Commercially minded with sound judgement
Calm, structured, and solution-oriented
Collaborative and respectful of creative leadership
Accountable and outcomes-focused
MANAGING CONSULTANT
Leah Pagan, Principal Recruitment Consultant
Contact:
Leah@reliergroup.com
THE ROLE
The General Manager is responsible for the day-to-day leadership and performance of the business, ensuring that strategy is translated into effective execution across all functions.
Reporting to the CEO, the GM oversees commercial performance, operations, and team delivery, with a focus on sustainable growth, operational excellence, and financial discipline.
Reporting Line
Reports to: CEO
Leads: Commercial, Operations, Production, Sales, Digital, and Support Functions (directly or via functional heads)
Business & Commercial Performance
Deliver agreed business plans and budgets in line with company strategy
Oversee P&L performance and margin delivery
Monitor sales performance across all channels and regions
Ensure pricing, discounting, and promotional activity aligns with brand and margin objectives
Financial & Operational Management
Oversee cash flow management in partnership with Finance
Ensure accurate forecasting, budgeting, and reporting
Manage operational efficiency across production, logistics, and fulfilment
Identify and mitigate commercial and operational risks
Go-to-Market & Channel Management
Oversee wholesale, DTC, and marketplace channels
Support market planning, range architecture, and seasonal execution
Ensure market calendars are realistic and delivered on time
Maintain strong relationships with key commercial partners
Production & Supply Chain Oversight
Oversee production planning, costing, and delivery timelines
Ensure product is delivered on time, to quality and margin targets
Balance creative ambition with operational feasibility
Drive continuous improvement across supply chain processes
Leadership & Team Management
Lead and develop a high-performing management team
Set clear objectives, accountability, and performance expectations
Foster a collaborative, results-driven culture
Support recruitment, onboarding, and succession planning
Strategic Execution
Translate CEO and Founder strategy into operational plans
Identify growth opportunities and operational improvements
Contribute to long-term business planning
Support international expansion and new initiatives as required