STORE BUSINESS MANAGER
PREMIUM AUSTRALIAN MENSWEAR | SYDNEY
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Our client, in our fashionable opinion, is Australia’s finest locally founded and operated menswear label. This premium brand is an industry leader in sustainability, producing each piece with the highest level of artisanal craftsmanship.
The company also has an impressive internal progression track record for retail team members into higher leadership and support office roles. Say less. The brand has cut its teeth in the industry for over 15 years and is the first retailer in the country to become carbon neutral. Impressed? Us too. Pair all of this with industry leading salary bandings and you’ve found yourself the dream company for your career’s next love affair.
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TO THE NINES: Dress your best with quarterly product vouchers and an indulgent all-year-round staff discount.
CASHED UP: Be rewarded by the retail performance bonus scheme for your sales performance.
GROW BABY GROW: This brand always has their eye on top performing retail members. Impress through your dedication and strategic capabilities and you'll be given the opportunity to grow into into higher retail roles or support office departments of choice.
WATCH AND LEARN: Partnering with industry leading external trainers, this brand offers excellent professional growth and L&D opportunities for its team. -
Bring 3+ years experience in a Store or Multi-Site Manager role
Are highly organised and have initiative
Can multi-task, you’re comfortable working in a busy, fast-paced environment
Bring a knack for thinking strategically and forward planning to achieve successful outcomes
Show urgency and attention to detail
Very customer focused & prior clientelling/VIP experience
Possess strong financial and business acumen
People and team focused with an excellent ability to inspire, lead and develop people
Proven experience in leadership, mentoring, and coaching skills
Commitment to honesty, integrity and quality with a high work ethic
MANAGING CONSULTANT
Ruby Pomare, Retail Recruitment Consultant
Contact:
ruby@reliergroup.com
THE ROLE
This role is dedicated to overseeing and managing customer service, sales, operations, and retail store operations in a FLAGSHIP store location.
Drive commercial performance, delivering on sales, wage and shrinkage targets
Lead from the front in building a high-performance retail culture, ensuring team is clear on targets and expectations
Partner with senior leadership to identify growth opportunities, manage risk and execute strategic initiatives
Uphold exceptional VM standards, ensuring a consistent and elevated in-store experience
Collaborate cross-functionally to deliver seamless execution of campaigns, activations and key trading periods
Provide considered feedback on product, customer behaviour and market trends to inform trading decisions
Coach and develop teams in clientelling, product knowledge and elevated selling techniques
Ensure all customer feedback and queries are handled with professionalism, care and urgency
Leverage customer insights to drive sales opportunities and enhance the overall brand experience
Maintain strong oversight of inventory, ensuring disciplined stock control and minimal loss
Ensure adherence to all operational procedures, including POS and stocktake processes
Work closely with leadership to optimise stock flow and maximise sell-through
Build and lead high-calibre retail teams, fostering a culture of accountability, ownership and pride
Manage recruitment, onboarding and ongoing development of store team
Identify capability gaps and implement targeted coaching to elevate performance
Address performance concerns with clarity and professionalism, maintaining high standards