STORE MANAGER

CONTEMPORARY JEWELLERY BRAND | EMPORIUM

• Brand Story

  In just over ten years, this cherished homegrown jewellery brand has won hearts both here and overseas with its stunning pieces that carry significance and symbolism for their wearers. Celebrating organic shapes and meaningful symbols, each piece is thoughtfully crafted with care and intention, but designed for everyday. Using gold, silver, and precious gemstones, the brand prides itself on its meticulous process. Every design is dreamt up, sketched, and modeled in-house before being locally cast, all while adhering to relevant ethical frameworks, reflecting their core values. Expand your collections of treasures working within this close-knit, passionate team that delights in creating beautiful jewellery, with purpose and integrity always.

• Our Favourite Things About Working for this Client

  DRESS FOR SUCCESS: Receive a staff uniform, staff jewellery wardrobe and a considerable product discount.
  
  TEAM SPIRIT: Work within a collaborative team with an upskilling and progression planning mindset.
  
  CELEBRATE SUCCESS: Enjoy brand birthday and Christmas soirees along with team bonding activities during the year.
  
  FEEL GOOD: Take pride in working for a brand that is not only woman-owned and -operated, but also locally produced in Sydney according to relevant ethical standards.

• You’re a fit if you…

  • Collaborative, creative, and supportive team player

  • Bring a can-do attitude to challenges

  • Driven to create meaningful impact

  • Enjoy working with passionate, like-minded people

MANAGING CONSULTANT

Ruby Pomare, Recruitment Consultant
Contact:  ruby@reliergroup.com 

The Role

This role will report to the Area Manager in our retail team and work closely with other key internal By Charlotte stakeholders.

• Maintain an exceptional level of service by always leading by example in communication and customer engagement.

• Review store performance on a daily, weekly and monthly basis to share feedback with the wider team and develop strategies and key focus areas for improvement.

• Provide specific coaching and feedback to drive team performance in sales, operations and customer service.

• Offer ongoing coaching opportunities to all team members in product knowledge, storytelling and selling skills to develop best-in-business product and service experts.

• Implement targeted sales strategies to ensure growth outcomes and set targets are achieved within the store.

• Manage inventory and ensure the store is well-stocked and presented against business guidelines.

• Monitor traffic trends and effective rostering to achieve maximum sales potential.

• Uphold relevant policies and procedures to ensure team comprehension and compliance, brand spirit and culture.

• Always maintains a safe working environment aligned with Work health and safety standards and guidelines