ASSISTANT STORE MANAGER

CULT CONTEMPORARY FASHION | BONDI

• Brand Story

  Female-founded from the sunshine state, this fashion powerhouse has scaled into a multi-million-dollar fashion brand. Known for viral launches, distinctive trend turnarounds and a cult social following that’s heard to beat, our client has earned huge word-of-mouth loyalty from customers who love the always-fresh collections that sell out on repeat. With major industry recognition for digital growth and content innovation, it’s a modern fashion love story that will see you find your perfect brand pairing for your next resume addition.

• Our Favourite Things About Working for this Client

  WARDROBE WONDER: A generous staff discount across HQ and retail. Need we say more?

  MAMA MATTERS: Paid maternity leave designed to genuinely support working parents.

  GIVING BACK: Additional leave days plus a work week designed to give you time back

  DID SOMEONE SAY SAMPLE SALE? HQ staff sample sales at unheard of prices (consider this your new favourite payday).

• You’re a fit if you…

  • Bring 3 years experience in a management role

  • Strong customer focus with excellent communication skills.

  • Able to multitask and perform under pressure.

  • Confident with cash handling and stock management.

  • Flexible availability, including weekends and public holidays.

  • Passion for fashion and styling.

MANAGING CONSULTANT

Emily Fa'oa, Recruitment Director
Contact:
emily@reliergroup.com

THE ROLE

Support the Store Manager in leading the day-to-day operations of the store, delivering exceptional customer experiences, driving sales performance, and maintaining high operational and visual standards. This role is responsible for helping develop a positive team culture, ensuring smooth store operations, and contributing to the achievement of sales and business goals.
 
Key Responsibilities

• Deliver exceptional customer service and create a welcoming, personalised shopping experience.

• Build product knowledge to confidently assist customers with styling advice, product information, and current promotions.

• Respond to customer enquiries in store and over the phone, resolving issues professionally and efficiently.

• Support sales growth through effective floor management, customer engagement, and achieving sales targets.

• Process sales, refunds, exchanges, and store credits accurately in line with company policies and procedures.

• Assist in monitoring store performance and maintaining high customer service standards.

• Maintain an organised, clean, safe, and visually appealing store environment.

• Support visual merchandising, replenishment, and display updates to maximise product presentation and sales.

• Assist with daily store operations, including opening and closing, stock management, pricing, and stockroom organisation.

• Help manage inventory accuracy and support promotional activity and in-store campaigns.

• Assist the Store Manager in monitoring expenses and identifying opportunities to improve profitability.

• Work collaboratively with the team to achieve store objectives and contribute to a positive workplace culture.

• Support the training, coaching, and development of team members, providing feedback where appropriate.

• Promote a collaborative, high-performing team environment.

• Ensure health, safety, and security procedures are followed to provide a safe environment for customers and team members.