BOUTIQUE MANAGER

AUSTRALIAN DESIGNER | PACIFIC FAIR

• Brand Story

  You’d be hard pressed to find a well-curated wardrobe in Australia without at least one of this local label’s highly wearable pieces inside. The brand has an approach to quality design and natural materials that has made them a go-to for anyone seeking effortless apparel and lifestyle items. The brand’s respect and appreciation for the natural environment extends to their admirable sustainability measures, and they also take an intentional approach to supporting local designers and creatives. Their retail homes are relaxed, modern spaces that you’ll love spending time in as you work with others who appreciate a pared-back yet elevated approach to everyday style.

• Our Favourite Things About Working for this Client

  HONE YOUR STYLE: Craft a closet filled with new-season pieces and go-to classics, thanks to generous staff wardrobes, product allowances, PLUS an ongoing staff discount and vouchers for your fave styles.
  BONUSES, BABY: Be eligible for monthly bonuses for hitting store targets.
  CAREER LOVE: See investment in your career, with regular training and opportunities for development, and a commitment to promoting internally over hiring externally.
  GOING PLACES: Partake in local and interstate travel for seasonal product training.
  FEEL GOOD: Take pride in working for a brand that is not only woman-owned and operated, but also locally produced in Sydney.

• You’re a fit if you…

  • Have 1+ years’ boutique or premium retail leadership experience

  • Lead with confidence, warmth and style

  • Love fashion and creating memorable client experiences


  • Are commercially savvy and operationally organised


  • Coach, inspire and grow your team

MANAGING CONSULTANT

Ruby Pomare, Retail Recruitment Consultant
Contact:
ruby@reliergroup.com

THE ROLE

Step into a leadership role with a contemporary, design led fashion brand with over 20 years in the industry. As Boutique Manager, you will lead a high profile boutique, driving performance, team culture and customer experience. This role suits a commercially minded leader who builds genuine relationships, develops strong teams, and delivers results without losing the in store experience. You’ll work alongside like minded, style obsessed individuals in a people first culture that values career growth, staff benefits, and genuine collaboration.

Key Responsibilities

• Lead and inspire your boutique team to deliver an exceptional and personalised customer experience
• Drive commercial performance by tracking and exceeding sales, conversion, and other KPIs
• Build and nurture a loyal client base through strong relationship building and tailored service
• Coach, mentor and develop your team to build confident, accountable leaders
• Manage day-to-day boutique operations including stock, rostering, payroll, reporting, and budget oversight
• Ensure visual, brand and operational standards are consistently upheld
• Implement structured processes to improve efficiency, sales performance and employee engagement
• Support the HR function including recruitment, induction, performance management, and development plans
• Conduct styling workshops and ensure the team is skilled in product knowledge and seasonal collections
• Act as the link between the boutique and senior leadership, providing insights and feedback