ECOMMERCE CO-ORDINATOR

PREMIUM ATHLEISURE | ALEXANDRIA

 
  • With almost a decade in the fashion biz under its belt, this homegrown label is a mainstay in the active and street wear wardrobes of women and men across the country. With an eye for making active lifestyles fashionable, this iconic business is a go-to for those who crave stylish pieces that don’t compromise on performance. As a brand that walks the walk when it comes to sustainable practices, it goes above and beyond industry standards, recognised as a B-Corp Certified business. If you’re excited by the idea of working with one of Australia’s most coveted activewear labels, then this is the role for you.

  • ECO FOOTPRINT: This brand's powerhouse dedication to sustainability, ethical production and sourcing helps them maintain the highest possible standards in manufacturing and supply chain. WONDER WARDROBE: Receive an industry-leading staff discount across multiple brands under this fashion umbrella to elevate your wardrobe. GROW BABY GROW: Experience true personal and professional advancement. On offer are development plans for training and promotion opportunities into higher roles

  • 1+ years’ experience in an eCommerce role, or tertiary qualification in eCommerce, Marketing, or a related field.  Hands-on experience with eCommerce platforms (Shopify Plus experience highly regarded).  Experience with Product Information Management (PIM) systems – AP21 experience highly advantageous.  Experience with onsite merchandising tools such as SearchSpring.  Strong knowledge of email marketing platforms (Klaviyo or similar).  Beginner-to-intermediate proficiency in Excel/Google Sheets for reporting and analysis.  Knowledge of Google Analytics (GA4 experience beneficial).  High attention to detail and accuracy.  Excellent communication and collaboration skills.  Strong organisational and multitasking skills with a proactive, can-do attitude.  Passion for digital retail, customer experience, and fashion.

 

MANAGING CONSULTANT

Leah Pagan, Principal Recruitment Consultant
Contact:
Leah@reliergroup.com

 
 

THE ROLE

Looking to join a best-in-class, innovative brand, and interested in accelerating your learning and experience by working with leaders in the Digital space?

 

Product & Merchandising 

  • Own the product enrichment process, ensuring all product data, imagery, and copy are accurate, compelling, and aligned to brand guidelines. 

  • Build and manage product categories, merchandising, and onsite navigation to create seamless customer journeys. 

  • Upload and manage products on the website in line with delivery dates and campaign launches. 

  • Collaborate with Marketing and Trade teams to align category presentation with promotional strategies and search trends. 

  • Monitor stock status, product performance, and optimise content to drive conversion. 

Promotions & Campaigns 

  • Set up, test, and launch promotions and offers in alignment with marketing and trade calendars. 

  • Support in briefing and implementing onsite content updates including homepage, landing pages, and editorial content. 

  • Support and execute engaging email and SMS campaigns, from briefing through to testing, deployment, and reporting. 

  • Support the CRM & Trade Manager to manage and optimise trigger-based and automated email flows to enhance customer engagement. 

Performance & Reporting 

  • Deliver weekly reports on email, website, and promotional performance with actionable insights. 

  • Maintain onsite search settings, ensuring optimisation for customer intent and brand messaging. 

  • Undertake UAT (user acceptance testing) for new developments and platform updates. 

Cross-Functional Collaboration 

  • Maintain strong communication with Customer Care to ensure customer help center content is accurate and up to date. 

  • Work closely with Marketing, Creative, and Operations teams to ensure cohesive execution of product launches, promotions, and customer experience initiatives.  
     

Next
Next

ECOMMERCE & CRM EXECUTIVE