ECOMMERCE CO-ORDINATOR
PREMIUM ATHLEISURE | ALEXANDRIA
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With almost a decade in the fashion biz under its belt, this homegrown label is a mainstay in the active and street wear wardrobes of women and men across the country. With an eye for making active lifestyles fashionable, this iconic business is a go-to for those who crave stylish pieces that don’t compromise on performance. As a brand that walks the walk when it comes to sustainable practices, it goes above and beyond industry standards, recognised as a B-Corp Certified business. If you’re excited by the idea of working with one of Australia’s most coveted activewear labels, then this is the role for you.
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ECO FOOTPRINT: This brand's powerhouse dedication to sustainability, ethical production and sourcing helps them maintain the highest possible standards in manufacturing and supply chain. WONDER WARDROBE: Receive an industry-leading staff discount across multiple brands under this fashion umbrella to elevate your wardrobe. GROW BABY GROW: Experience true personal and professional advancement. On offer are development plans for training and promotion opportunities into higher roles
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1+ years’ experience in an eCommerce role, or tertiary qualification in eCommerce, Marketing, or a related field. Hands-on experience with eCommerce platforms (Shopify Plus experience highly regarded). Experience with Product Information Management (PIM) systems – AP21 experience highly advantageous. Experience with onsite merchandising tools such as SearchSpring. Strong knowledge of email marketing platforms (Klaviyo or similar). Beginner-to-intermediate proficiency in Excel/Google Sheets for reporting and analysis. Knowledge of Google Analytics (GA4 experience beneficial). High attention to detail and accuracy. Excellent communication and collaboration skills. Strong organisational and multitasking skills with a proactive, can-do attitude. Passion for digital retail, customer experience, and fashion.
MANAGING CONSULTANT
Leah Pagan, Principal Recruitment Consultant
Contact:
Leah@reliergroup.com
THE ROLE
Looking to join a best-in-class, innovative brand, and interested in accelerating your learning and experience by working with leaders in the Digital space?
Product & Merchandising
Own the product enrichment process, ensuring all product data, imagery, and copy are accurate, compelling, and aligned to brand guidelines.
Build and manage product categories, merchandising, and onsite navigation to create seamless customer journeys.
Upload and manage products on the website in line with delivery dates and campaign launches.
Collaborate with Marketing and Trade teams to align category presentation with promotional strategies and search trends.
Monitor stock status, product performance, and optimise content to drive conversion.
Promotions & Campaigns
Set up, test, and launch promotions and offers in alignment with marketing and trade calendars.
Support in briefing and implementing onsite content updates including homepage, landing pages, and editorial content.
Support and execute engaging email and SMS campaigns, from briefing through to testing, deployment, and reporting.
Support the CRM & Trade Manager to manage and optimise trigger-based and automated email flows to enhance customer engagement.
Performance & Reporting
Deliver weekly reports on email, website, and promotional performance with actionable insights.
Maintain onsite search settings, ensuring optimisation for customer intent and brand messaging.
Undertake UAT (user acceptance testing) for new developments and platform updates.
Cross-Functional Collaboration
Maintain strong communication with Customer Care to ensure customer help center content is accurate and up to date.
Work closely with Marketing, Creative, and Operations teams to ensure cohesive execution of product launches, promotions, and customer experience initiatives.