ECOMMERCE MANAGER (MAT COVER)

AUSTRALIAN DESIGNER | BRISBANE

• Brand Story

  This female-founded and -operated brand has quietly become a go-to in the local industry, to the point that you'd be hard-pressed to find a fashion girly without a full online shopping cart from this brand at any given time. Beloved for quality pieces that all at once feel on-trend and seasonless, the brand is enjoying well-deserved relevance for nailing exactly how we want to dress now, with an elevated yet accessible vibe.

  With a renewed focus on sustainability, and an above-and-beyond approach to supporting its largely female-identifying workforce, this is a company where you’ll feel truly seen and encouraged in not only your career but your personal goals, too.

• Our Favourite Things About Working for this Client

  MAMA'S CHOICE: An industry-leading parental leave program which includes but is not limited to family planning leave, paid parental leave,paid superannuation during parental leave, parenting coaching and flexible return-to-work arrangements.

  EMPOWERED TO LEAD: Partake in external leadership training that instils invaluable skills and helps to build team culture.

  COOL FLEX: Enjoy the flexibility of work from home arrangements plus summer Fridays for full-time employees.

  WIND DOWN: Along with birthday leave, you'll be entitled to additional monthly days off.

  STAFF PERKS: Generous staff discounts, incentive programs and discounts on partner brands and other style and beauty services.

• You’re a fit if you…

  • Bachelor’s degree in Marketing, Business, Ecommerce or similar

  • 5+ years experience in Ecommerce management, digital retail, or online trading

  • Strong analytical mindset with the ability to interpret data, track performance, and identify growth opportunities.  

  • Knowledge of SEO best practices, conversion rate optimisation (CRO), and digital merchandising.  

  • Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.  

  • Understanding of operational requirements including back-end systems integrating product information management, store data, inventory, dispatch and delivery partner capabilities.  Shopify plus experience preferred. 

  • Strong stakeholder management skills across departments

MANAGING CONSULTANT

Emily Fa’oa, Recruitment Manager
Contact: Emily.faoa@reliergroup.com 

The Role

The Ecommerce Manager plays a pivotal role in driving the brand’s online growth and focuses on enhancing the online shopping experience. You will drive trade performance with a focus on international expansion, sales forecasting, content management and customer experience initiatives.  

• Manage the day-to-day ecommerce operations, including product management, content updates, and trade optimisation.

• Manage the planning and execution of the trade calendar.

• Monitor and analyse performance of Ecommerce platforms, proactively identify opportunities for improvement.

• Develop and implement content strategies that align with the marketing and communication strategies and SEO best practices. 

• Collaborate with retail and merchandising teams to enhance search and merchandising strategies. 

• Analyse sales data and market trends to inform forecasts and business decisions.  

• Identify opportunities to enhance the customer experience from discovery through to post-purchase. 

• Identify opportunities for expansion into local and international markets, conduct market research, and optimise customer experience accordingly. 

• Leverage web analytics to track performance, provide insights to stakeholders, and ensure data integrity for informed decision-making.