MULTI-SITE MANAGER

Retail JobsMelbourne
Written By Guest User

HERITAGE BRAND | MELBOURNE

 

  • With an almost 100-year heritage in the local fashion industry, this company has long had a focus on textiles and craftsmanship, balancing "quiet luxury" with a sense of utility. The timelessness of the brand and its approach to design across clothing, leathergoods and other accessories speaks to seriously loyal brand devotees across all ages. Enjoy working for a long-established and well-regarded name in the local fashion and retail industry, alongside those who appreciate quality crafted pieces with longevity.

  • ‘YOU’ TIME: Receive four ‘recharge’ days per year (in addition to annual leave and sick leave entitlements), plus birthday leave.

    EMPOWERED TO LEAD: Access to a leadership development program, focused on honing leadership and people skills and supercharging your development.

    RETAIL REWARDS: For the retail angels only. Be eligible for a monthly bonus scheme plus additional yearly cash bonus schemes, enjoy access to an always-on online training platform, so you can upskill at your own speed and build a wardrobe of modern classics, thanks to a generous wardrobe allowance.

    • Bring 2-4 years’ experience in retail leadership roles.

    • Have a proven track record of meeting or exceeding sales and KPI targets.

    • Lead with a coaching mindset, building high-performing and engaged teams.

    • Deliver authentic, high-level customer service.

    • Are skilled in team leadership, motivation, and professional communication.

    • Possess strong operational and reporting skills, with attention to detail.

    • Have a deep understanding of luxury retail, brand values, and product.

    • Are confident in driving training, development, and succession planning initiatives.

 

MANAGING CONSULTANT

Ruby Pomare, Retail Recruitment Consultant
Contact:
ruby@reliergroup.com

 
 

THE ROLE

We’re looking for a Multi-Site Manager to lead 3 iconic locations in Melbourne CBD. Our client is one of Australia’s most loved luxury fashion brands, built on style, quality, and timeless design — values that run through every decision, every product, every customer interaction.

KEY RESPONSIBILITIES

  • Lead multiple store teams as a positive brand ambassador, embedding the company’s culture across your stores.

  • Drive sales performance across all stores to achieve weekly, monthly, and annual sales and KPI targets.

  • Deliver exceptional customer experiences using the company’s sales philosophy to build loyalty.

  • Recruit, train, coach, and develop store teams to foster a high-performing, engaged culture.

  • Identify high-potential team members and support career progression through coaching, development plans, and succession planning.

  • Ensure operational excellence, including store presentation, visual merchandising standards, stock management, and WHS compliance.

  • Manage rostering and wage budgets strategically across your region to align with sales and productivity targets.

  • Partner with State and Regional Managers to ensure accurate reporting, KPI tracking, CRM updates, and loss prevention strategies.

  • Drive product knowledge and styling culture, ensuring teams confidently introduce all product categories and deliver an elevated in-store experience.

  • Maintain strong internal relationships across departments, acting as a key brand ambassador both internally and externally.

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