RETAIL BUSINESS MANAGER
LIFESTYLE BRAND | CASTLE HILL
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This Australian label has cemented its position as a local hero, meaning you’ll find its relaxed pieces in the wardrobe of well-dressed guys and gals around the country. Its timeless and versatile approach manifests in modern classics: think separates and accessories made from quality materials to give off a casual luxe vibe. Their appreciation for thoughtful, minimal design manifests in working with some of the coolest local creatives, from designers and artists to photographers and architects, plus their approach is tied with a respect and appreciation for the natural environment, both in aesthetic and when it comes to sustainability measures. Their retail homes are relaxed, modern spaces that you’ll love spending time in as you work with others who appreciate a classic yet elevated approach to everyday style.
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PARENTAL LEAVE: The company generously offers paid leave to new parents and carers.
TOTAL WELLBEING: Enjoy quarterly paid ‘mental health’ days, on top of sick leave and annual leave entitlements.
GIVE BACK: Partake in paid volunteer days every quarter, and have the opportunity to engage with the community in a meaningful way.
STAFF PERKS: Enjoy staff discount on branded items and third-party products such as lifestyle pieces. -
Are a strong retail leader who thrives in a fast-paced, customer-first environment
Are commercially confident across sales, KPIs and wage management
Lead from the floor and set the standard through action
Enjoy coaching, developing and lifting team performance
Communicate clearly and build strong relationships at all levels
Are aligned to a values-led, community-focused brand
MANAGING CONSULTANT
Amy Lennox, National Retail Recruitment Consultant
Contact: Amy@reliergroup.com
THE ROLE
We're looking for a Retail Business Manager to lead our iconic lifestyle client's Castle Towers store.
Our client is one of Australia's most loved lifestyle brands, built on community and giving back — values that run through every decision, every product, every customer interaction.
KEY RESPONSIBILITIES
Drive sales performance to achieve weekly, monthly and annual sales and margin targets
Consistently deliver exceptional customer experiences to build brand loyalty and lifetime value
Manage rosters and wages in line with revenue targets
Maintain operational excellence and lead by example in all areas of store presentation and service
Partner with the Area Manager, National Retail Manager and Assistant Business Manager to ensure data integrity and loss prevention strategies are met
Provide regular reporting, feedback and recommendations to the Area Manager
Train, coach and develop your team to foster a positive, engaged and high-performing culture
Build strong internal relationships across departments and act as a key brand ambassador
Collaborate with Operations and Design teams to bring deep product knowledge to life in-store