STORE BUSINESS MANAGER

LUXURY AU MENSWEAR | CARINDALE

• Brand Story

  Our client, in our fashionable opinion, is Australia’s finest locally founded and operated menswear label. This premium brand is an industry leader in sustainability, producing each piece with the highest level of artisanal craftsmanship. The company also has an impressive internal progression track record for retail team members into higher leadership and support office roles. Say less. The brand has cut its teeth in the industry for over 15 years and is the first retailer in the country to become carbon neutral. Impressed? Us too. Pair all of this with industry leading salary bandings and you’ve found yourself the dream company for your career’s next love affair.

• Our Favourite Things About Working for this Client

  TO THE NINES - Dress your best with quarterly product vouchers and an indulgent all-year-round staff discount.
  CASHED UP - Be rewarded by the retail performance bonus scheme for your sales performance.
  GROW BABY GROW - This brand always has their eye on top performing retail members. Impress through your dedication and strategic capabilities and you'll be given the opportunity to grow into into higher retail roles or support office departments of choice.
  WATCH AND LEARN - Partnering with industry leading external trainers, this brand offers excellent professional growth and L&D opportunities for its team.

• You’re a fit if you…

  • Bring Management experience (retail or hospitality) to the role

  • Are well versed in clienteling and VIP strategies

  • Have proven success in delivering highly engaging and authentic customer experiences

  • Have strong emotional intelligence, a passion for styling and a proven ability to provide staff training to focus on individual opportunities and store culture engagement

MANAGING CONSULTANT

Ruby Pomare, Retail Recruitment Consultant
Contact:
ruby@reliergroup.com

THE ROLE

Glow-up your Retail Management career by adding this revered brand name to your resume. You're a fit if you're a seasoned leader who is KPI-driven, highly sales-oriented and you see the value in delivering superior customer experience. Your leadership style is progressive and evolving. You're forever setting the tone for your team when it comes to sales, customer service and operational standards. Your natural ability to inspire and engage a diverse team with a keen eye on individual progression is what makes you a stand-out for the role.

KEY RESPONSIBILITIES:

• Drive in-store efficiency, building and maintaining a high-performing team

• Increase the overall performance of the retail space

• Lead people performance & team development including recruitment and the delivery of individual contribution the the locations success

• Manage inventory excellence and all stock management activities with the support of your team

• Uphold luxury standards in the store visual merchandising and presentation

• Manage eventing within the location, taking an entrepreneurial approach to collaborating with likeminded businesses to deliver exceptional sales outcomes from all events proposed and hosted

• Manage VIP client relationships with media, celebrities and your most valued regular clientele

• Provide exceptional service to all client experience types inclusive of VIP appointments, casual and occasional wear clients and wedding parties

• Be commercially driven in your approach to leadership, KPI-drivers and business management of the site