WHOLESALE ASSISTANT
ARTISANAL AU DESIGN HOUSE | SURRY HILLS
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This directional contemporary brand is carving out a name for itself both here and overseas for its unique focus on traditional craft and techniques, done in a way that feels wholly modern and fresh—peep some of the most exciting global retailers and you’ll find their distinctive pieces sitting pretty! The brand operates with purpose and integrity top of mind always, pairing their artisanal focus with a genuine commitment to social, environmental, and ethical issues, such as striving for more responsible practices within the fashion industry. If you’re someone who seeks out brands that are actively working to operate more sustainably while making their mark on the industry, then chances are this name will already be firmly on your radar.
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WONDER WARDROBE: Build an adventurous and colourful wardrobe with generous staff discounts and allowances on statement pieces and classics alike.
WELLNESS HEROES: Enjoy a holistic approach to staff wellbeing, with in-house and on-call life coaching appointments.
CELEBRATE SUCCESS: Socialise and celebrate regularly with your team, including seasonal celebrations at the end of each collection.
FROM THE HEART: Work for a brand striving for change within a rapidly changing industry, and seek fulfilment from working in a way that aligns with your values.
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Communicate clearly and professionally with both customers and internal teams
Are highly organised, detail-oriented and can juggle multiple priorities
Have experience or exposure to the wholesale or fashion industry
Can confidently work in Excel (intermediate to advanced level)
Take initiative and love being part of a collaborative, solutions-focused team
Understand the importance of service and follow-through in maintaining great customer relationships
MANAGING CONSULTANT
Emily Fa’oa, Recruitment Director
Contact: Emily.faoa@reliergroup.com
The Role
Our client is seeking a highly organised Wholesale Assistant to support the day-to-day operations of their wholesale business. This role is perfect for someone who thrives on detail, enjoys building strong relationships, and is committed to delivering excellent customer service.
KEY RESPONSIBILITIES
Provide responsive support to wholesale customers across order management and enquiries
Coordinate shipments and prepare all related documentation
Ensure accurate and timely processing of sales orders and invoices
Manage weekly reports including ATS and shipping updates
Liaise with internal teams to ensure on-time deliveries
Maintain up-to-date and accurate records of all wholesale activity
Support wholesale account managers and broader team as required
Occasionally step in outside your immediate scope to support overall business succes