WHOLESALE ASSISTANT
ARTISANAL AU DESIGN HOUSE | SURRY HILLS
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This emerging contemporary brand operates with its values on its sleeve, adopting an artisanal feel to its collections alongside a commitment to social, environmental, and ethical issues, and striving for more responsible and sustainable practices within the fashion industry. In practical terms that means a focus on working with local communities, incorporating low-impact fibres, along with adopting other measures to reduce negative environmental impacts (adore). The brand’s commitment to quality, paired with its focus on traditional craft and techniques results in unique and distinctive pieces, which are quickly building a cult following with your fav retailers and It-girls both here and overseas. A local name making a big impression overseas while staying true to its core values? What's not to love.
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WONDER WARDROBE: Build an adventurous and colourful wardrobe with generous staff discounts and allowances on statement pieces and classics alike.
WELLNESS HEROES: Enjoy a holistic approach to staff wellbeing, with in-house and on-call life coaching appointments.
CELEBRATE SUCCESS: Socialise and celebrate regularly with your team, including seasonal celebrations at the end of each collection.
FROM THE HEART: Work for a brand striving for change within a rapidly changing industry, and seek fulfilment from working in a way that aligns with your values.
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Excellent communication skills, strong
organizational skills, and the ability to multitask.Detail oriented and have an understanding of the wholesale industry.
Posses intermediate to advanced excel skills.
MANAGING CONSULTANT
Emily Fa’oa, Recruitment Manager
Contact: Emily.faoa@reliergroup.com
The Role
The Wholesale Assistant will support wholesale operations to drive sales and profitability through exceptional customer service, efficient administration, and strong client relationships.
Key Responsibilities:
Deliver excellent customer service to wholesale clients
Manage order processing, invoicing, and shipments
Coordinate timely deliveries and shipping documentation
Address customer inquiries and complaints
Support wholesale account managers and internal departments
Maintain accurate records and generate weekly ATS and shipping reports
Contribute to a positive, team-oriented work environment
Perform additional tasks as needed to support business success
KPIs:
Strong customer, supplier, and internal relationships
Timely and accurate sales order entry
On-time delivery of reports and shipments