CLUSTER BUSINESS MANAGER
LIFESTYLE BRAND | FITZROY
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This Australian label has cemented its position as a local hero, meaning you’ll find its relaxed pieces in the wardrobe of well-dressed guys and gals around the country. Its timeless and versatile approach manifests in modern classics: think separates and accessories made from quality materials to give off a casual luxe vibe. Their appreciation for thoughtful, minimal design manifests in working with some of the coolest local creatives, from designers and artists to photographers and architects, plus their approach is tied with a respect and appreciation for the natural environment, both in aesthetic and when it comes to sustainability measures. Their retail homes are relaxed, modern spaces that you’ll love spending time in as you work with others who appreciate a classic yet elevated approach to everyday style.
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TOTAL WELLBEING: Enjoy quarterly paid ‘mental health’ days, on top of sick leave and annual leave entitlements.
GIVE BACK: Partake in paid volunteer days every quarter, and have the opportunity to engage with the community in a meaningful way.
STAFF PERKS: Enjoy staff discount on branded items and third-party products such as lifestyle pieces. -
Bring 1+ year multi-site experience or 3+ years senior store management
Proven ability to inspire and engage multi-site retail teams
Understand and embody brand and cultural values
Strong business acumen with P&L experience
Excellent communication and problem-solving skills
MANAGING CONSULTANT
Ruby Pomare, Recruitment Consultant
Contact: ruby@reliergroup.com
The Role
We are looking for a Cluster Business Manager to join our client’s lifestyle brand and lead the execution of the Retail B&M Strategy across multiple store locations. In this role, you will drive profitable outcomes while delivering exceptional customer experiences and upholding brand standards. You’ll be responsible for managing and developing the brands retail teams,
KEY RESPONSIBILITIES:
Implement and execute brands B&M Sales Strategy to meet cluster profit targets.Lead and train all retail employees to ensure brand knowledge, product expertise, and excellent customer experience, driving conversion and customer lifetime value.
Coach Retail Business Management Team on P&L reporting and cost management to achieve profit goals.
Deliver staff training and retention through coaching, mentorship, regular 1:1s, development plans, and performance reviews.
Advise Retail Business Managers on cost-effective roster and wage management.
Provide leadership with weekly in-store presence across cluster and home store.
Manage store standards including visual merchandising, marketing, and store presentation to uphold brand quality.
Communicate timely store feedback to key stakeholders to address strengths, weaknesses, and opportunities.
Ensure compliance with company policies and procedures across the cluster.
Maintain data integrity and execute loss prevention to meet shrinkage targets.
Foster a team culture of transparency, problem solving, and continuous improvement.
Enforce workplace health and safety policies for all retail team members.