ECOMMERCE & DIGITAL MANAGER

CONFIDENTIAL BRAND | PERTH

• Brand Story

  The brand behind this opportunity is confidential and will be discussed with successful candidates post-application. At RÈLIER GROUP, we are a discreet partner to a portfolio of leading names across the fashion landscape. Our clients span across artisanal design houses, contemporary labels, cult-status womenswear, luxury icons, Australian designers, and directional high street brands. Known for our refined approach and deep industry ties, we work behind the scenes to support some of the most sought-after names in market. If you are interested in learning more, please apply and we will be in touch with candidates who are a skill fit from there.

  Please note that brand name will only be disclosed to candidates who are shortlisted for the role.

• Our Favourite Things About Working for this Client

  All brand and role perks will be disclosed to successful candidates post-application.

• You’re a fit if you…

  • Bring 5+ years experience in an Ecommerce Manager, Digital Manager or similar role, ideally in fashion or beauty.

  • Proven track record growing online revenue in fashion, apparel, beauty or a premium consumer brand.

  • Bring working knowledge of ecommerce/marketing analytics tools.

  • Experience with email/SMS platforms and paid media platforms.

  • Confident managing external agencies and digital budgets.

  • Strong analytical skills.

  • Leadership experience

  • Are a clear communicator

MANAGING CONSULTANT

Emily Fa'oa, Recruitment Director
Contact:
emily@reliergroup.com

THE ROLE

Take full ownership of our client's online channel, spanning the Shopify platform, campaign execution, merchandising and overall customer experience.

This is a hands-on role for someone technically fluent, detail-oriented, and genuinely excited to work across both the strategic and the granular.

Key responsibilities: 

• Ownership of the brand’s online storefront and site performance including speed, stability, mobile experience and uptime.

• Own online revenue, conversion rate, AOV and repeat purchase.

• Manage the website roadmap, prioritising enhancements, briefing developers, testing releases and shipping improvements.

• Manage and troubleshoot apps and third-party integrations.

• Stay on top of Shopify's evolving features, app ecosystem and best practice.

• Utilise trading and customer behaviour data to spot opportunities.

• Report commercial performance and make recommendations to improve performance.

• Align digital activity with seasonal launches, campaigns and inventory priorities.

• Manage weekly product launches including copy, imagery, attributes, SEO metadata, sizing and care info.

• Own collections, categories and on-site campaign builds.

• Manage paid search and paid social activity and budgets alongside external agencies.

• Own email/SMS strategy, campaigns, automated flows, segmentation and reporting.

• Use customer data to drive retention and lifetime value.

• Own the end-to-end online customer journey,.

• Coach and develop a small, tight-knit team.