JUNIOR ECOMMERCE MANAGER
HIGH STREET FASHION | BEACONSFIELD
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Our client is a leader in delivering luxury trends at a high-street price point. Loved by your bestie and your fav global influencers, this AU founded brand is stocked in 15 countries across the globe and represents the best trends of homegrown, Australian contemporary fashion. If you’re looking to join a company who is passionate about your growth, at the forefront of progressive and flexible workplace environments and is all about fashion, this is the place for you.
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TOTAL FLEX: Work from home for up to four days per week in this generously flexible environment.
IN STYLE: Dress to the nines with a fashionably generous monthly product allowance.
BIRTHDAY BABY: Enjoy an additional day of leave on your Birthday each year.
TEAM-FIRST: Be a part of a team first culture where the team is rewarded with early finishes and regular bonding activities.
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Hold 3+ years in a similar position, or at a coordinator/executive level looking to step up
Have worked within a fast paced fashion business environment
Hold full working rights for Australia
Driven by Data
Up to date with all current digital and ecommerce platforms and trends
Have the ability to work autonomously and are a self-starter
MANAGING CONSULTANT
Leah Pagan, Principal Recruitment Consultant
Contact:
Leah@reliergroup.com
THE ROLE
The Junior Ecommerce Manager is a key role within the Ecommerce Team, responsible for driving growth, optimisation, and performance of the brands direct-to-consumer online platforms. This role requires initiative, commercial acumen, and the ability to balance hands-on execution with strategic
decision-making across website performance, conversion strategy, customer experience, and digital operations.
The Junior Ecommerce Manager works cross-functionally with Sales, Design, Creative, IT, and Marketing teams to ensure the ongoing success of the ecommerce business. This role reports directly to the Sales and Brand Director and collaborates closely with department leads.
● Create strategies, execute and track to improve Email & SMS List engagement and growth % yoy, working to improve open rates, click rates and conversion rates.
● Continuously improves the DTC customer journey and implements projects that increase loyalty and retention.
● Independently scope, schedule, and deliver minor ecommerce projects or improvements across the site or digital operations, with visibility and final sign-off from the Sales and Brand Director where needed.
● Collaborate with management and neighbouring teams to deliver major ecommerce projects or improvements across the site or digital operations.
● Support the Customer Service team, coordinating with internal teams on any issues to assist a smooth customer experience.
● Continuous and self initiated on creating products, promotions or sales strategies that suit the website sales.
● Continuous inventory and stock review to create strategies on moving stock on hand, promotional sales, online only promotions and preorder opportunities.
● Working closely with Wholesale Team to understand stock movements, best seller opportunities, excess stock opportunities and repeat opportunities.
● Work closely with marketing teams to maximise marketing content, influencer content and digital marketing campaigns to maximise sales opportunities.
● Be informed across design, fit and production information, and self initiated to translating it onto website features, for maximised customer experience.
● Strategise to recover abandoned carts and improve abandon cart rate % yoy.
● Working with Sales Director to strategically coordinate on-site merchandising and uploading
products to a cohesive, attractive and sales focused shop front in line with market and promotional launch dates.
● Closely reviewing website for errors and accuracy issues.
● Research and recommend improvements to our digital customer experience based on competitor benchmarking, industry best practice, and technology trends.
● Collaborate and strategy creation with marketing and creative team activities.
● Regular analysis and report on metrics and data, taking initiative to maximise growth and revenue presented on a weekly and Monthly basis.